Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

 

 

Outage No: 253188 - ADSL services in the kempton park msan 05 (011394, 011970, 011975) area may be inaccessible due to an outage. Logged on : 17-Jun 18:59

ADSL services in the kempton park msan 05 (011394, 011970, 011975) area may be inaccessible due to an outage. Logged on : 17-Jun 18:59

Start Date: 2019-06-17 18:59:13
End Date:
Status: Open

Outage No: 253187 - ADSL services in the la lucia a7 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 17-Jun 18:59

ADSL services in the la lucia a7 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 17-Jun 18:59

Start Date: 2019-06-17 18:59:13
End Date:
Status: Open

Outage No: 253186 - ADSL services in the rst1 - tsfb(b10a1) (014533) area may be inaccessible due to an outage. Logged on : 17-Jun 18:29

ADSL services in the rst1 - tsfb(b10a1) (014533) area may be inaccessible due to an outage. Logged on : 17-Jun 18:29

Start Date: 2019-06-17 18:29:13
End Date:
Status: Open

Outage No: 253185 - ADSL services in the vredekloof r4 (021981-021982) area may be inaccessible due to an outage. Logged on : 17-Jun 18:14

ADSL services in the vredekloof r4 (021981-021982) area may be inaccessible due to an outage. Logged on : 17-Jun 18:14

Start Date: 2019-06-17 18:14:14
End Date:
Status: Open

Outage No: 253184 - ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 17-Jun 18:14

ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 17-Jun 18:14

Start Date: 2019-06-17 18:14:13
End Date:
Status: Open

Outage No: 253181 - ADSL services in the three rivers msan 3 (016421, 016423, 016454) area may be inaccessible due to an outage. Logged on : 17-Jun 17:54

ADSL services in the three rivers msan 3 (016421, 016423, 016454) area may be inaccessible due to an outage. Logged on : 17-Jun 17:54

Start Date: 2019-06-17 17:54:13
End Date:
Status: Open

Outage No: 253180 - ADSL services in the kyalami bbq msan 01 (011466, 011704) area may be inaccessible due to an outage. Logged on : 17-Jun 17:44

ADSL services in the kyalami bbq msan 01 (011466, 011704) area may be inaccessible due to an outage. Logged on : 17-Jun 17:44

Start Date: 2019-06-17 17:44:13
End Date:
Status: Open

Outage No: 253179 - ADSL services in the newlands msan 05 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 17-Jun 17:34

ADSL services in the newlands msan 05 (011477, 011534, 011673) area may be inaccessible due to an outage. Logged on : 17-Jun 17:34

Start Date: 2019-06-17 17:34:13
End Date:
Status: Open

Outage No: 253174 - ADSL services in the la lucia b5a15a1 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 17-Jun 17:14

ADSL services in the la lucia b5a15a1 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 17-Jun 17:14

Start Date: 2019-06-17 17:14:13
End Date:
Status: Open

Outage No: 253161 - ADSL services in the rustenburg 4 (014592, 014594, 014597) area may be inaccessible due to an outage. Logged on : 17-Jun 13:09

ADSL services in the rustenburg 4 (014592, 014594, 014597) area may be inaccessible due to an outage. Logged on : 17-Jun 13:09

Start Date: 2019-06-17 13:09:13
End Date:
Status: Open

Outage No: 253156 - ADSL services in the pellisier isam 01 (051422) area may be inaccessible due to an outage. Logged on : 17-Jun 11:24

ADSL services in the pellisier isam 01 (051422) area may be inaccessible due to an outage. Logged on : 17-Jun 11:24

Start Date: 2019-06-17 11:24:13
End Date:
Status: Open

Outage No: 253136 - ADSL services in the kuruman (053712) area may be inaccessible due to an outage. Logged on : 17-Jun 05:14

ADSL services in the kuruman (053712) area may be inaccessible due to an outage. Logged on : 17-Jun 05:14

Start Date: 2019-06-17 05:14:14
End Date:
Status: Open

Outage No: 253057 - ADSL services in the brackenfell gpon isam 12 area may be inaccessible due to an outage. Logged on : 16-Jun 01:59

ADSL services in the brackenfell gpon isam 12 area may be inaccessible due to an outage. Logged on : 16-Jun 01:59

Start Date: 2019-06-16 01:59:14
End Date:
Status: Open

Outage No: 253056 - ADSL services in the rondebosch gpon 1 isam 18 area may be inaccessible due to an outage. Logged on : 16-Jun 01:59

ADSL services in the rondebosch gpon 1 isam 18 area may be inaccessible due to an outage. Logged on : 16-Jun 01:59

Start Date: 2019-06-16 01:59:13
End Date:
Status: Open

Outage No: 253055 - ADSL services in the constantia park gpon msan 02 area may be inaccessible due to an outage. Logged on : 16-Jun 01:59

ADSL services in the constantia park gpon msan 02 area may be inaccessible due to an outage. Logged on : 16-Jun 01:59

Start Date: 2019-06-16 01:59:13
End Date:
Status: Open

Outage No: 253054 - ADSL services in the courtrai gpon 1 isam 03 area may be inaccessible due to an outage. Logged on : 16-Jun 01:59

ADSL services in the courtrai gpon 1 isam 03 area may be inaccessible due to an outage. Logged on : 16-Jun 01:59

Start Date: 2019-06-16 01:59:13
End Date:
Status: Open

Outage No: 253053 - ADSL services in the marblehall msan 01 (013261) area may be inaccessible due to an outage. Logged on : 16-Jun 01:59

ADSL services in the marblehall msan 01 (013261) area may be inaccessible due to an outage. Logged on : 16-Jun 01:59

Start Date: 2019-06-16 01:59:13
End Date:
Status: Open

Outage No: 252722 - ADSL services in the halfway house msan 7 (011205, 011312, 011315, 011805) area may be inaccessible due to an outage. Logged on : 13-Jun 07:54

ADSL services in the halfway house msan 7 (011205, 011312, 011315, 011805) area may be inaccessible due to an outage. Logged on : 13-Jun 07:54

Start Date: 2019-06-13 07:54:13
End Date:
Status: Open

Outage No: 253177 - ADSL services in the wellington 3 (021864, 021873) area may be inaccessible due to an outage. Logged on : 17-Jun 17:14 - Closed

ADSL services in the wellington 3 (021864, 021873) area may be inaccessible due to an outage. Logged on : 17-Jun 17:14

Start Date: 2019-06-17 17:14:13
End Date:
Status: Closed

Outage No: 253176 - ADSL services in the rst3 - ghpe(z1) (014592, 014594) area may be inaccessible due to an outage. Logged on : 17-Jun 17:14 - Closed

ADSL services in the rst3 - ghpe(z1) (014592, 014594) area may be inaccessible due to an outage. Logged on : 17-Jun 17:14

Start Date: 2019-06-17 17:14:13
End Date:
Status: Closed

Outage No: 253159 - ADSL services in the kelvin imax (011656, 011802, 011804) area may be inaccessible due to an outage. Logged on : 17-Jun 12:29 - Closed

ADSL services in the kelvin imax (011656, 011802, 011804) area may be inaccessible due to an outage. Logged on : 17-Jun 12:29

Start Date: 2019-06-17 12:29:14
End Date:
Status: Closed

Outage No: 253157 - ADSL services in the marblehall mix msan 01 (013261) area may be inaccessible due to an outage. Logged on : 17-Jun 12:14 - Closed

ADSL services in the marblehall mix msan 01 (013261) area may be inaccessible due to an outage. Logged on : 17-Jun 12:14

Start Date: 2019-06-17 12:14:13
End Date:
Status: Closed

Outage No: 253154 - ADSL services in the marblehall mix msan 01 (013261) area may be inaccessible due to an outage. Logged on : 17-Jun 11:14 - Closed

ADSL services in the marblehall mix msan 01 (013261) area may be inaccessible due to an outage. Logged on : 17-Jun 11:14

Start Date: 2019-06-17 11:14:13
End Date:
Status: Closed

Outage No: 253143 - ADSL services in the wellington 3 (021864, 021873) area may be inaccessible due to an outage. Logged on : 17-Jun 07:14 - Closed

ADSL services in the wellington 3 (021864, 021873) area may be inaccessible due to an outage. Logged on : 17-Jun 07:14

Start Date: 2019-06-17 07:14:13
End Date:
Status: Closed

Outage No: 253141 - ADSL services in the la lucia b5a15a1 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 17-Jun 07:14 - Closed

ADSL services in the la lucia b5a15a1 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 17-Jun 07:14

Start Date: 2019-06-17 07:14:13
End Date:
Status: Closed

Outage No: 253139 - ADSL services in the strydom park msan 1 (011781, 011791-011793) area may be inaccessible due to an outage. Logged on : 17-Jun 06:39 - Closed

ADSL services in the strydom park msan 1 (011781, 011791-011793) area may be inaccessible due to an outage. Logged on : 17-Jun 06:39

Start Date: 2019-06-17 06:39:13
End Date:
Status: Closed

Outage No: 253124 - ADSL services in the glenvista msan 05 (011432, 011682) area may be inaccessible due to an outage. Logged on : 16-Jun 22:14 - Closed

ADSL services in the glenvista msan 05 (011432, 011682) area may be inaccessible due to an outage. Logged on : 16-Jun 22:14

Start Date: 2019-06-16 22:14:13
End Date:
Status: Closed

Outage No: 253123 - ADSL services in the glenvista msan 02 (011432, 011682) area may be inaccessible due to an outage. Logged on : 16-Jun 22:14 - Closed

ADSL services in the glenvista msan 02 (011432, 011682) area may be inaccessible due to an outage. Logged on : 16-Jun 22:14

Start Date: 2019-06-16 22:14:13
End Date:
Status: Closed

Outage No: 253121 - ADSL services in the glenvista msan 06 (011432, 011682-011683) area may be inaccessible due to an outage. Logged on : 16-Jun 22:14 - Closed

ADSL services in the glenvista msan 06 (011432, 011682-011683) area may be inaccessible due to an outage. Logged on : 16-Jun 22:14

Start Date: 2019-06-16 22:14:13
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 252847 - Fibre services in the FTTH:Vumatel:Pinetown area may be inaccessible due to an outage. Logged on : 14-Jun 16:42

Fibre services in the FTTH:Vumatel:Pinetown area may be inaccessible due to an outage. Logged on : 14-Jun 16:42

Start Date: 2019-06-14 16:42:33
End Date:
Status: Open

Outage No: 252841 - Fibre services in the FTTH:SADV: Slow speeds in Alrode - Kempton Park - Malboro area may be inaccessible due to an outage. Logged on : 14-Jun 15:14

Fibre services in the FTTH:SADV: Slow speeds in Alrode - Kempton Park - Malboro area may be inaccessible due to an outage. Logged on : 14-Jun 15:14

Start Date: 2019-06-14 15:14:58
End Date:
Status: Open

Outage No: 252800 - Fibre services in the FTTH:MFN:Amberfield area may be inaccessible due to an outage. Logged on : 14-Jun 07:20

Fibre services in the FTTH:MFN:Amberfield area may be inaccessible due to an outage. Logged on : 14-Jun 07:20

Start Date: 2019-06-14 07:20:28
End Date:
Status: Open

Outage No: 252571 - Fibre services in the FTTH:Vumatel:Bryanston South area may be inaccessible due to an outage. Logged on : 12-Jun 16:12

Fibre services in the FTTH:Vumatel:Bryanston South area may be inaccessible due to an outage. Logged on : 12-Jun 16:12

Start Date: 2019-06-12 16:12:43
End Date:
Status: Open

Outage No: 252751 - Fibre services in the FTTH:Cumatel:Montroux (Montgomery Park) area may be inaccessible due to an outage. Logged on : 13-Jun 15:11 - Closed

Fibre services in the FTTH:Cumatel:Montroux (Montgomery Park) area may be inaccessible due to an outage. Logged on : 13-Jun 15:11

Start Date: 2019-06-13 15:11:38
End Date:
Status: Closed

Outage No: 252575 - Fibre services in the FTTH:SADV:Vista area may be inaccessible due to an outage. Logged on : 12-Jun 16:50 - Closed

Fibre services in the FTTH:SADV:Vista area may be inaccessible due to an outage. Logged on : 12-Jun 16:50

Start Date: 2019-06-12 16:50:18
End Date:
Status: Closed

Outage No: 252169 - Fibre services in the FTTH:Vumatel:Albertville area may be inaccessible due to an outage. Logged on : 10-Jun 15:54 - Closed

Fibre services in the FTTH:Vumatel:Albertville area may be inaccessible due to an outage. Logged on : 10-Jun 15:54

Start Date: 2019-06-10 15:54:48
End Date:
Status: Closed

Outage No: 251948 - Vuma Aerial : Certain members unable to access Netflix & Showmax - Closed

Vuma Aerial : Certain members unable to access Netflix & Showmax

Start Date: 2019-06-08 08:35:42
End Date:
Status: Closed

Outage No: 251853 - Fibre services in the FTTH:Vumatel:Van Riebeeck Park area may be inaccessible due to an outage. Logged on : 07-Jun 13:13 - Closed

Fibre services in the FTTH:Vumatel:Van Riebeeck Park area may be inaccessible due to an outage. Logged on : 07-Jun 13:13

Start Date: 2019-06-07 13:13:17
End Date:
Status: Closed

Outage No: 251568 - Fibre services in the FTTH: SADV - Beyers Park area may be inaccessible due to an outage. Logged on : 05-Jun 16:56 - Closed

Fibre services in the FTTH: SADV - Beyers Park area may be inaccessible due to an outage. Logged on : 05-Jun 16:56

Start Date: 2019-06-05 16:56:41
End Date:
Status: Closed

Outage No: 251289 - Fibre services in the FTTH: Vumatel fibre break - Birch Acres area may be inaccessible due to an outage. Logged on : 03-Jun 14:26 - Closed

Fibre services in the FTTH: Vumatel fibre break - Birch Acres area may be inaccessible due to an outage. Logged on : 03-Jun 14:26

Start Date: 2019-06-03 14:26:41
End Date:
Status: Closed

Outage No: 251109 - Fibre services in the FTTH:MFN:Soho Lofts area may be inaccessible due to an outage. Logged on : 01-Jun 14:04 - Closed

Fibre services in the FTTH:MFN:Soho Lofts area may be inaccessible due to an outage. Logged on : 01-Jun 14:04

Start Date: 2019-06-01 14:04:57
End Date:
Status: Closed

Outage No: 251103 - Fibre services in the FTTH:Vumatel:Ottery North-AG3 and AG5 area may be inaccessible due to an outage. Logged on : 01-Jun 12:37 - Closed

Fibre services in the FTTH:Vumatel:Ottery North-AG3 and AG5 area may be inaccessible due to an outage. Logged on : 01-Jun 12:37

Start Date: 2019-06-01 12:37:57
End Date:
Status: Closed

Outage No: 251097 - Fibre services in the FTTH:Vumatel:Blairgowrie (AG12) area may be inaccessible due to an outage. Logged on : 01-Jun 10:56 - Closed

Fibre services in the FTTH:Vumatel:Blairgowrie (AG12) area may be inaccessible due to an outage. Logged on : 01-Jun 10:56

Start Date: 2019-06-01 10:56:56
End Date:
Status: Closed

Outage No: 250913 - Fibre services in the FTTH:Octotel:Walmer Estate area may be inaccessible due to an outage. Logged on : 30-May 07:53 - Closed

Fibre services in the FTTH:Octotel:Walmer Estate area may be inaccessible due to an outage. Logged on : 30-May 07:53

Start Date: 2019-05-30 07:53:30
End Date:
Status: Closed

Outage No: 250860 - Fibre services in the FTTH:Vumatel:Impala Park area may be inaccessible due to an outage. Logged on : 29-May 14:42 - Closed

Fibre services in the FTTH:Vumatel:Impala Park area may be inaccessible due to an outage. Logged on : 29-May 14:42

Start Date: 2019-05-29 14:42:00
End Date:
Status: Closed

Outage No: 250822 - Fibre Fibre planned maintenance in FTTH: Vumatel Maintenance - Randpark Ridge logged on 29-May at 08:07 - Closed

Fibre Fibre planned maintenance may disrupt services in FTTH: Vumatel Maintenance - Randpark Ridge logged on 29-May at 08:07

Start Date: 2019-05-29 08:07:50
End Date:
Status: Closed

Outage No: 250774 - Fibre services in the FTTH:SADV:Glenvale area may be inaccessible due to an outage. Logged on : 28-May 18:23 - Closed

Fibre services in the FTTH:SADV:Glenvale area may be inaccessible due to an outage. Logged on : 28-May 18:23

Start Date: 2019-05-28 18:23:22
End Date:
Status: Closed

Outage No: 250751 - Fibre services in the FTTH:MFN: Carlswald AH area may be inaccessible due to an outage. Logged on : 28-May 13:20 - Closed

Fibre services in the FTTH:MFN: Carlswald AH area may be inaccessible due to an outage. Logged on : 28-May 13:20

Start Date: 2019-05-28 13:20:30
End Date:
Status: Closed

Outage No: 250398 - Fibre services in the FTTH:Vuma Aerial:Amarosa area may be inaccessible due to an outage. Logged on : 24-May 16:14 - Closed

Fibre services in the FTTH:Vuma Aerial:Amarosa area may be inaccessible due to an outage. Logged on : 24-May 16:14

Start Date: 2019-05-24 16:14:30
End Date:
Status: Closed

Outage No: 250364 - Fibre services in the FTTH: Vumatel fibre break - Linden (Pinewood and Louwson Court MDU) area may be inaccessible due to an outage. Logged on : 24-May 07:54 - Closed

Fibre services in the FTTH: Vumatel fibre break - Linden (Pinewood and Louwson Court MDU) area may be inaccessible due to an outage. Logged on : 24-May 07:54

Start Date: 2019-05-24 07:54:20
End Date:
Status: Closed

Outage No: 250275 - Fibre services in the FTTH: Octotel: Strand area may be inaccessible due to an outage. Logged on : 23-May 09:07 - Closed

Fibre services in the FTTH: Octotel: Strand area may be inaccessible due to an outage. Logged on : 23-May 09:07

Start Date: 2019-05-23 09:07:00
End Date:
Status: Closed

Outage No: 250130 - Fibre services in the FTTH:Vumatel Maintenance:Landsdowne area may be inaccessible due to an outage. Logged on : 22-May 09:30 - Closed

Fibre services in the FTTH:Vumatel Maintenance:Landsdowne area may be inaccessible due to an outage. Logged on : 22-May 09:30

Start Date: 2019-05-22 09:30:24
End Date:
Status: Closed

Outage No: 250049 - Fibre services in the FTTH: Vumatel - Craigtowne Power failure area may be inaccessible due to an outage. Logged on : 21-May 07:40 - Closed

Fibre services in the FTTH: Vumatel - Craigtowne Power failure area may be inaccessible due to an outage. Logged on : 21-May 07:40

Start Date: 2019-05-21 07:40:39
End Date:
Status: Closed

Outage No: 249917 - Fibre services in the FTTH:Vumatel:Nimrod Park : Monument Road area may be inaccessible due to an outage. Logged on : 20-May 10:25 - Closed

Fibre services in the FTTH:Vumatel:Nimrod Park : Monument Road area may be inaccessible due to an outage. Logged on : 20-May 10:25

Start Date: 2019-05-20 10:25:46
End Date:
Status: Closed

Outage No: 249847 - Fibre services in the FTTH:SADV:Brackendowns area may be inaccessible due to an outage. Logged on : 19-May 13:18 - Closed

Fibre services in the FTTH:SADV:Brackendowns area may be inaccessible due to an outage. Logged on : 19-May 13:18

Start Date: 2019-05-19 13:18:39
End Date:
Status: Closed

Outage No: 249655 - Fibre services in the FTTH: Vumatel POP down - Hillcrest area may be inaccessible due to an outage. Logged on : 17-May 16:42 - Closed

Fibre services in the FTTH: Vumatel POP down - Hillcrest area may be inaccessible due to an outage. Logged on : 17-May 16:42

Start Date: 2019-05-17 16:42:49
End Date:
Status: Closed

Outage No: 249539 - MWEB LTE outage affecting RAIN LTE - No connectivity in Western Cape - Closed

MWEB LTE outage affecting RAIN LTE - No connectivity in Western Cape

Start Date: 2019-05-16 12:47:29
End Date:
Status: Closed

Outage No: 249534 - Fibre services in the FTTH:SADV:Albermarle area may be inaccessible due to an outage. Logged on : 16-May 12:05 - Closed

Fibre services in the FTTH:SADV:Albermarle area may be inaccessible due to an outage. Logged on : 16-May 12:05

Start Date: 2019-05-16 12:05:59
End Date:
Status: Closed

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This service is provided subject to MWEB's General Terms and Conditions, specifically sections 5.2, 5.3 and 6 thereof. MWEB will use reasonable endeavours to ensure that the service or information displayed is accurate, up to date and correct; however, information displayed is for convenience and MWEB does not guarantee that the service or information displayed is free of errors or interruptions, is accurate or correct, is up to date, is always available, is secure and reliable and information can therefore not be relied on or be used against MWEB. MWEB can take down, remove or amend the service or any information displayed without prior notice. Information displayed is proprietary to MWEB and may not be copied or used by any unauthorised third party.

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