Service Status Home

Service Status Notices

Please select one of tabs below to view the outages for a specific connectivity product. The information supplied below is accurate within a five minute time period. MWEB accepts no responsibility for the validity of this data as per the disclaimer below.

If your service is indicated as being affected by an outage we would kindly ask that you refrain from making telephonic contact with technical support staff as this places an unnecessary load on the contact center.  All detected outages are monitored and followed up on by dedicated staff and notifications are updated on an ongoing basis. 

We have also deployed systems that, where possible,  will  notify customers of outages impacting their services and send status updates via sms.

 

 

Outage No: 260643 - ADSL services in the lyttelton msan 06 (012644, 012664) area may be inaccessible due to an outage. Logged on : 23-Aug 21:24

ADSL services in the lyttelton msan 06 (012644, 012664) area may be inaccessible due to an outage. Logged on : 23-Aug 21:24

Start Date: 2019-08-23 21:24:07
End Date:
Status: Open

Outage No: 260642 - ADSL services in the la lucia a7 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 23-Aug 21:19

ADSL services in the la lucia a7 isam 1 (031562, 031572) area may be inaccessible due to an outage. Logged on : 23-Aug 21:19

Start Date: 2019-08-23 21:19:06
End Date:
Status: Open

Outage No: 260641 - ADSL services in the alberton msan 02 (011864, 011867, 011869, 011907-011908) area may be inaccessible due to an outage. Logged on : 23-Aug 20:59

ADSL services in the alberton msan 02 (011864, 011867, 011869, 011907-011908) area may be inaccessible due to an outage. Logged on : 23-Aug 20:59

Start Date: 2019-08-23 20:59:16
End Date:
Status: Open

Outage No: 260640 - ADSL services in the alberton msan 01 (011864, 011867, 011869, 011907) area may be inaccessible due to an outage. Logged on : 23-Aug 20:59

ADSL services in the alberton msan 01 (011864, 011867, 011869, 011907) area may be inaccessible due to an outage. Logged on : 23-Aug 20:59

Start Date: 2019-08-23 20:59:16
End Date:
Status: Open

Outage No: 260639 - ADSL services in the alberton 5 (011824, 011869, 011907) area may be inaccessible due to an outage. Logged on : 23-Aug 20:59

ADSL services in the alberton 5 (011824, 011869, 011907) area may be inaccessible due to an outage. Logged on : 23-Aug 20:59

Start Date: 2019-08-23 20:59:11
End Date:
Status: Open

Outage No: 260638 - ADSL services in the alberton imax 1 (011450, 011868-011869, 011907, 511869) area may be inaccessible due to an outage. Logged on : 23-Aug 20:59

ADSL services in the alberton imax 1 (011450, 011868-011869, 011907, 511869) area may be inaccessible due to an outage. Logged on : 23-Aug 20:59

Start Date: 2019-08-23 20:59:11
End Date:
Status: Open

Outage No: 260637 - ADSL services in the albermarle imax 3 (011613, 011865-011866, 011869, 011902) area may be inaccessible due to an outage. Logged on : 23-Aug 20:59

ADSL services in the albermarle imax 3 (011613, 011865-011866, 011869, 011902) area may be inaccessible due to an outage. Logged on : 23-Aug 20:59

Start Date: 2019-08-23 20:59:06
End Date:
Status: Open

Outage No: 260625 - ADSL services in the montclair isam 13 (031462, 031469) area may be inaccessible due to an outage. Logged on : 23-Aug 18:14

ADSL services in the montclair isam 13 (031462, 031469) area may be inaccessible due to an outage. Logged on : 23-Aug 18:14

Start Date: 2019-08-23 18:14:11
End Date:
Status: Open

Outage No: 260624 - ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 23-Aug 18:14

ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 23-Aug 18:14

Start Date: 2019-08-23 18:14:06
End Date:
Status: Open

Outage No: 260622 - ADSL services in the westville c17 isam 1 (031266-031267) area may be inaccessible due to an outage. Logged on : 23-Aug 17:29

ADSL services in the westville c17 isam 1 (031266-031267) area may be inaccessible due to an outage. Logged on : 23-Aug 17:29

Start Date: 2019-08-23 17:29:06
End Date:
Status: Open

Outage No: 260620 - ADSL services in the wadeville msan 07 (011824, 011827) area may be inaccessible due to an outage. Logged on : 23-Aug 17:14

ADSL services in the wadeville msan 07 (011824, 011827) area may be inaccessible due to an outage. Logged on : 23-Aug 17:14

Start Date: 2019-08-23 17:14:11
End Date:
Status: Open

Outage No: 260614 - ADSL services in the dan pienaar isam 04 (051436) area may be inaccessible due to an outage. Logged on : 23-Aug 16:14

ADSL services in the dan pienaar isam 04 (051436) area may be inaccessible due to an outage. Logged on : 23-Aug 16:14

Start Date: 2019-08-23 16:14:11
End Date:
Status: Open

Outage No: 260600 - ADSL services in the rst2 - nmve(a20a04) (031467) area may be inaccessible due to an outage. Logged on : 23-Aug 13:44

ADSL services in the rst2 - nmve(a20a04) (031467) area may be inaccessible due to an outage. Logged on : 23-Aug 13:44

Start Date: 2019-08-23 13:44:06
End Date:
Status: Open

Outage No: 260591 - ADSL services in the rst1 - ngaw(a20) (031467) area may be inaccessible due to an outage. Logged on : 23-Aug 11:09

ADSL services in the rst1 - ngaw(a20) (031467) area may be inaccessible due to an outage. Logged on : 23-Aug 11:09

Start Date: 2019-08-23 11:09:11
End Date:
Status: Open

Outage No: 260587 - ADSL services in the rst1 - meer(p11a4) (035753) area may be inaccessible due to an outage. Logged on : 23-Aug 11:04

ADSL services in the rst1 - meer(p11a4) (035753) area may be inaccessible due to an outage. Logged on : 23-Aug 11:04

Start Date: 2019-08-23 11:04:06
End Date:
Status: Open

Outage No: 260528 - ADSL services in the kloof (031764, 031767, 531764) area may be inaccessible due to an outage. Logged on : 22-Aug 20:19

ADSL services in the kloof (031764, 031767, 531764) area may be inaccessible due to an outage. Logged on : 22-Aug 20:19

Start Date: 2019-08-22 20:19:13
End Date:
Status: Open

Outage No: 260626 - ADSL services in the alberton imax 1 (011450, 011868-011869, 011907, 511869) area may be inaccessible due to an outage. Logged on : 23-Aug 18:24 - Closed

ADSL services in the alberton imax 1 (011450, 011868-011869, 011907, 511869) area may be inaccessible due to an outage. Logged on : 23-Aug 18:24

Start Date: 2019-08-23 18:24:06
End Date:
Status: Closed

Outage No: 260619 - ADSL services in the rst3 - ghpe(z1) (014592, 014594) area may be inaccessible due to an outage. Logged on : 23-Aug 17:14 - Closed

ADSL services in the rst3 - ghpe(z1) (014592, 014594) area may be inaccessible due to an outage. Logged on : 23-Aug 17:14

Start Date: 2019-08-23 17:14:06
End Date:
Status: Closed

Outage No: 260613 - ADSL services in the benmore gardens sdc d18 msan 1 (011326, 011783-011784, 011883-011884) area may be inaccessible due to an outage. Logged on : 23-Aug 16:14 - Closed

ADSL services in the benmore gardens sdc d18 msan 1 (011326, 011783-011784, 011883-011884) area may be inaccessible due to an outage. Logged on : 23-Aug 16:14

Start Date: 2019-08-23 16:14:06
End Date:
Status: Closed

Outage No: 260605 - ADSL services in the katlehong imax (011860, 011905) area may be inaccessible due to an outage. Logged on : 23-Aug 14:14 - Closed

ADSL services in the katlehong imax (011860, 011905) area may be inaccessible due to an outage. Logged on : 23-Aug 14:14

Start Date: 2019-08-23 14:14:11
End Date:
Status: Closed

Outage No: 260604 - ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 23-Aug 14:14 - Closed

ADSL services in the moreleta park 3 (012997) area may be inaccessible due to an outage. Logged on : 23-Aug 14:14

Start Date: 2019-08-23 14:14:06
End Date:
Status: Closed

Outage No: 260596 - ADSL services in the wadeville msan 07 (011824, 011827) area may be inaccessible due to an outage. Logged on : 23-Aug 12:14 - Closed

ADSL services in the wadeville msan 07 (011824, 011827) area may be inaccessible due to an outage. Logged on : 23-Aug 12:14

Start Date: 2019-08-23 12:14:11
End Date:
Status: Closed

Outage No: 260595 - ADSL services in the dan pienaar isam 04 (051436) area may be inaccessible due to an outage. Logged on : 23-Aug 12:14 - Closed

ADSL services in the dan pienaar isam 04 (051436) area may be inaccessible due to an outage. Logged on : 23-Aug 12:14

Start Date: 2019-08-23 12:14:11
End Date:
Status: Closed

Outage No: 260589 - ADSL services in the parys a12a1 isam 01 (056811, 056817) area may be inaccessible due to an outage. Logged on : 23-Aug 11:04 - Closed

ADSL services in the parys a12a1 isam 01 (056811, 056817) area may be inaccessible due to an outage. Logged on : 23-Aug 11:04

Start Date: 2019-08-23 11:04:11
End Date:
Status: Closed

Outage No: 260586 - ADSL services in the wadeville msan 07 (011824, 011827) area may be inaccessible due to an outage. Logged on : 23-Aug 10:14 - Closed

ADSL services in the wadeville msan 07 (011824, 011827) area may be inaccessible due to an outage. Logged on : 23-Aug 10:14

Start Date: 2019-08-23 10:14:06
End Date:
Status: Closed

Outage No: 260581 - ADSL services in the parys a12a1 isam 01 (056811, 056817) area may be inaccessible due to an outage. Logged on : 23-Aug 08:44 - Closed

ADSL services in the parys a12a1 isam 01 (056811, 056817) area may be inaccessible due to an outage. Logged on : 23-Aug 08:44

Start Date: 2019-08-23 08:44:11
End Date:
Status: Closed

Outage No: 260576 - ADSL services in the port shepstone a27 isam 1 (039682, 039684) area may be inaccessible due to an outage. Logged on : 23-Aug 08:29 - Closed

ADSL services in the port shepstone a27 isam 1 (039682, 039684) area may be inaccessible due to an outage. Logged on : 23-Aug 08:29

Start Date: 2019-08-23 08:29:06
End Date:
Status: Closed

Outage No: 260567 - ADSL services in the lyttelton msan 04 (012644, 012663-012664) area may be inaccessible due to an outage. Logged on : 23-Aug 03:44 - Closed

ADSL services in the lyttelton msan 04 (012644, 012663-012664) area may be inaccessible due to an outage. Logged on : 23-Aug 03:44

Start Date: 2019-08-23 03:44:11
End Date:
Status: Closed

Outage No: 260564 - ADSL services in the lyttelton c12 msan 01 (012644, 012664) area may be inaccessible due to an outage. Logged on : 23-Aug 03:44 - Closed

ADSL services in the lyttelton c12 msan 01 (012644, 012664) area may be inaccessible due to an outage. Logged on : 23-Aug 03:44

Start Date: 2019-08-23 03:44:06
End Date:
Status: Closed

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

No new network status alerts have been reported for this access method.

Outage No: 260615 - Fibre services in the FTTH:Vuma Aerial:Constantia Kloof area may be inaccessible due to an outage. Logged on : 23-Aug 16:12

Fibre services in the FTTH:Vuma Aerial:Constantia Kloof area may be inaccessible due to an outage. Logged on : 23-Aug 16:12

Start Date: 2019-08-23 16:12:56
End Date:
Status: Open

Outage No: 260330 - Fibre services in the FTTH:Octotel:Seapoint Green Point auth failures. Not confirmed as yet but both Octotel and Mweb engineers are investigating area may be inaccessible due to an outage. Logged on : 21-Aug 11:21

Fibre services in the FTTH:Octotel:Seapoint Green Point auth failures. Not confirmed as yet but both Octotel and Mweb engineers are investigating area may be inaccessible due to an outage. Logged on : 21-Aug 11:21

Start Date: 2019-08-21 11:21:47
End Date:
Status: Open

Outage No: 260537 - ${outageApi.getAffectedServices()} services in the Fibre test area may be inaccessible due to an outage. Logged on : 22-Aug 20:19 - Closed

${outageApi.getAffectedServices()} services in the Fibre test area may be inaccessible due to an outage. Logged on : 22-Aug 20:19

Start Date: 2019-08-22 20:19:14
End Date:
Status: Closed

Outage No: 260493 - Fibre services in the FTTH:Vumatel:Greenside area may be inaccessible due to an outage. Logged on : 22-Aug 13:11 - Closed

Fibre services in the FTTH:Vumatel:Greenside area may be inaccessible due to an outage. Logged on : 22-Aug 13:11

Start Date: 2019-08-22 13:11:36
End Date:
Status: Closed

Outage No: 260475 - Fibre services in the FTTH:Vauma Aerial:Morningside Village Estate area may be inaccessible due to an outage. Logged on : 22-Aug 10:47 - Closed

Fibre services in the FTTH:Vauma Aerial:Morningside Village Estate area may be inaccessible due to an outage. Logged on : 22-Aug 10:47

Start Date: 2019-08-22 10:47:11
End Date:
Status: Closed

Outage No: 260466 - Fibre services in the FTTH:Vumatel:Elizabeth Fry street area may be inaccessible due to an outage. Logged on : 22-Aug 09:50 - Closed

Fibre services in the FTTH:Vumatel:Elizabeth Fry street area may be inaccessible due to an outage. Logged on : 22-Aug 09:50

Start Date: 2019-08-22 09:50:22
End Date:
Status: Closed

Outage No: 260454 - Fibre services in the FTTH:Vumatel: Ferndale Ridge area may be inaccessible due to an outage. Logged on : 22-Aug 08:53 - Closed

Fibre services in the FTTH:Vumatel: Ferndale Ridge area may be inaccessible due to an outage. Logged on : 22-Aug 08:53

Start Date: 2019-08-22 08:53:31
End Date:
Status: Closed

Outage No: 260207 - Fibre services in the FTTH:SADV:Kalgaro area may be inaccessible due to an outage. Logged on : 20-Aug 10:20 - Closed

Fibre services in the FTTH:SADV:Kalgaro area may be inaccessible due to an outage. Logged on : 20-Aug 10:20

Start Date: 2019-08-20 10:20:51
End Date:
Status: Closed

Outage No: 260201 - Fibre planned maintenance in FTTH:MFN:Savuti Sands maintenance 08:00-16:00 20th August logged on 20-Aug at 09:13 - Closed

Fibre planned maintenance may disrupt services in FTTH:MFN:Savuti Sands maintenance 08:00-16:00 20th August logged on 20-Aug at 09:13

Start Date: 2019-08-20 09:13:56
End Date:
Status: Closed

Outage No: 260199 - Fibre planned maintenance in FTTH:MFN:Serengeti Sands maintenance from 08:00-16:00 20th August logged on 20-Aug at 09:11 - Closed

Fibre planned maintenance may disrupt services in FTTH:MFN:Serengeti Sands maintenance from 08:00-16:00 20th August logged on 20-Aug at 09:11

Start Date: 2019-08-20 09:11:31
End Date:
Status: Closed

Outage No: 260106 - Fibre services in the FTTH:Vumatel:Bothasig area may be inaccessible due to an outage. Logged on : 19-Aug 08:18 - Closed

Fibre services in the FTTH:Vumatel:Bothasig area may be inaccessible due to an outage. Logged on : 19-Aug 08:18

Start Date: 2019-08-19 08:18:18
End Date:
Status: Closed

Outage No: 259916 - Fibre services in the FTTH:MFN:The William area may be inaccessible due to an outage. Logged on : 16-Aug 17:30 - Closed

Fibre services in the FTTH:MFN:The William area may be inaccessible due to an outage. Logged on : 16-Aug 17:30

Start Date: 2019-08-16 17:30:50
End Date:
Status: Closed

Outage No: 259752 - Fibre services in the FTTH:SADV:Sandton Village area may be inaccessible due to an outage. Logged on : 15-Aug 12:08 - Closed

Fibre services in the FTTH:SADV:Sandton Village area may be inaccessible due to an outage. Logged on : 15-Aug 12:08

Start Date: 2019-08-15 12:08:25
End Date:
Status: Closed

Outage No: 259734 - Fibre services in the FTTH:SADV:Highveld Estate. area may be inaccessible due to an outage. Logged on : 15-Aug 09:24 - Closed

Fibre services in the FTTH:SADV:Highveld Estate. area may be inaccessible due to an outage. Logged on : 15-Aug 09:24

Start Date: 2019-08-15 09:24:45
End Date:
Status: Closed

Outage No: 259727 - Fibre services in the FTTH:Vumatel:Country Life Park MDU area may be inaccessible due to an outage. Logged on : 15-Aug 08:13 - Closed

Fibre services in the FTTH:Vumatel:Country Life Park MDU area may be inaccessible due to an outage. Logged on : 15-Aug 08:13

Start Date: 2019-08-15 08:13:31
End Date:
Status: Closed

Outage No: 259644 - Fibre services in the FTTH:SADV:Kalgaro area may be inaccessible due to an outage. Logged on : 14-Aug 19:04 - Closed

Fibre services in the FTTH:SADV:Kalgaro area may be inaccessible due to an outage. Logged on : 14-Aug 19:04

Start Date: 2019-08-14 19:04:25
End Date:
Status: Closed

Outage No: 259634 - Fibre services in the FTTH:SADV:Pietermaritzburg area may be inaccessible due to an outage. Logged on : 14-Aug 17:56 - Closed

Fibre services in the FTTH:SADV:Pietermaritzburg area may be inaccessible due to an outage. Logged on : 14-Aug 17:56

Start Date: 2019-08-14 17:56:41
End Date:
Status: Closed

Outage No: 259628 - Fibre outage affecting Openserve ADSL/FTTH: Data transfer issues in Port Elizabeth / East London Updated on : - Closed

Fibre services in the Openserve ADSL/FTTH: Data transfer issues in Port Elizabeth / East London area may still be inaccessible due to an outage. Logged on : 14-Aug 17:17 Updated on : 14-Aug 18:34

Start Date: 2019-08-14 17:17:35
End Date:
Status: Closed

Outage No: 259585 - Fibre services in the FTTH:Vumatel:Hillcrest and Kloof area may be inaccessible due to an outage. Logged on : 14-Aug 08:05 - Closed

Fibre services in the FTTH:Vumatel:Hillcrest and Kloof area may be inaccessible due to an outage. Logged on : 14-Aug 08:05

Start Date: 2019-08-14 08:05:45
End Date:
Status: Closed

Outage No: 259504 - Fibre services in the FTTH:SADV:Ormonde area may be inaccessible due to an outage. Logged on : 13-Aug 06:43 - Closed

Fibre services in the FTTH:SADV:Ormonde area may be inaccessible due to an outage. Logged on : 13-Aug 06:43

Start Date: 2019-08-13 06:43:10
End Date:
Status: Closed

Outage No: 259470 - Fibre services in the FTTH:Vuma Aerial:Ballito area may be inaccessible due to an outage. Logged on : 12-Aug 17:05 - Closed

Fibre services in the FTTH:Vuma Aerial:Ballito area may be inaccessible due to an outage. Logged on : 12-Aug 17:05

Start Date: 2019-08-12 17:05:00
End Date:
Status: Closed

Outage No: 259431 - Fibre planned maintenance in FTTH:MFN:Maintenance between 08:00 and 17:00 today at Soho Lofts logged on 12-Aug at 08:02 - Closed

Fibre planned maintenance may disrupt services in FTTH:MFN:Maintenance between 08:00 and 17:00 today at Soho Lofts logged on 12-Aug at 08:02

Start Date: 2019-08-12 08:02:00
End Date:
Status: Closed

Outage No: 259388 - Fibre services in the FTTH:Frogfoot:Bergvliet area may be inaccessible due to an outage. Logged on : 11-Aug 14:20 - Closed

Fibre services in the FTTH:Frogfoot:Bergvliet area may be inaccessible due to an outage. Logged on : 11-Aug 14:20

Start Date: 2019-08-11 14:20:45
End Date:
Status: Closed

Outage No: 259385 - Fibre services in the FTTH:MFN:Silver Oaks, Broadacres area may be inaccessible due to an outage. Logged on : 11-Aug 09:53 - Closed

Fibre services in the FTTH:MFN:Silver Oaks, Broadacres area may be inaccessible due to an outage. Logged on : 11-Aug 09:53

Start Date: 2019-08-11 09:53:55
End Date:
Status: Closed

Outage No: 259250 - Fibre services in the FTTH:SADV: Unconfirmed connectivity problem in Brackendowns area may be inaccessible due to an outage. Logged on : 09-Aug 15:08 - Closed

Fibre services in the FTTH:SADV: Unconfirmed connectivity problem in Brackendowns area may be inaccessible due to an outage. Logged on : 09-Aug 15:08

Start Date: 2019-08-09 15:08:10
End Date:
Status: Closed

Outage No: 259138 - Fibre services in the FTTH:SADV:The Harrier area may be inaccessible due to an outage. Logged on : 08-Aug 09:14 - Closed

Fibre services in the FTTH:SADV:The Harrier area may be inaccessible due to an outage. Logged on : 08-Aug 09:14

Start Date: 2019-08-08 09:14:15
End Date:
Status: Closed

Outage No: 258985 - Fibre services in the fibre, FTTH:Vuma Aerail:Devonshire Park area may be inaccessible due to an outage. Logged on : 07-Aug 11:36 - Closed

Fibre services in the fibre, FTTH:Vuma Aerail:Devonshire Park area may be inaccessible due to an outage. Logged on : 07-Aug 11:36

Start Date: 2019-08-07 11:36:30
End Date:
Status: Closed

Outage No: 258102 - Fibre services in the FTTH:Vumatel:Bryanston South AG2 area may be inaccessible due to an outage. Logged on : 30-Jul 16:16 - Closed

Fibre services in the FTTH:Vumatel:Bryanston South AG2 area may be inaccessible due to an outage. Logged on : 30-Jul 16:16

Start Date: 2019-07-30 16:16:10
End Date:
Status: Closed

Outage No: 257946 - Fibre services in the FTTH: Link Africa - Kommetjie area may be inaccessible due to an outage. Logged on : 28-Jul 16:27 - Closed

Fibre services in the FTTH: Link Africa - Kommetjie area may be inaccessible due to an outage. Logged on : 28-Jul 16:27

Start Date: 2019-07-28 16:27:45
End Date:
Status: Closed

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